FAQ

Check your spam folder for the activation email. While you’re there, be sure to add notifications@reading-rewards.com to your contacts to ensure you get future emails from us! Not in your spam folder? You may have entered an invalid email account. If so, please sign up again using your correct email address. Finally, some organizations may actually block emails that they suspect being spam. This is particularly true in some schools. Please check with your IT or IS department and ask them to allow emails from reading-rewards.com! Please note that you CAN still log in and get started on Reading Rewards even if your account has not been activated. However, some functions of the site will only function properly after your account has been activated. We recommend you go ahead and get started with Reading Rewards, while you figure out how to receive our emails and activate your account.

No, it is not possible to change usernames.

Yes. You can edit the name by clicking on the ‘My Account’ link on the top right-hand side of the screen.

Reading Rewards is also available in French at www.PetitsBouquineurs.com. Eventually, we hope to offer Reading Rewards in other languages too.

There is no actual reading of books via Reading Rewards. We provide an interface to Amazon to make it easier for kids to log their reading time.

They just have to search Amazon for their book title, and it brings in all the information about the book, including a picture of its cover. It makes for a nice, visual view of their virtual bookshelf.

You can print off reading logs for all your students at once, or individually. It’s up to you. If you click on your group’s page, and then go to the ‘Reading Log’ tab, you can either select a reader, or leave the reader selection ‘blank’. If you leave it blank, ALL students’ reading logs will display, and you can click on the printer icon to print.

You can certainly track pages read: When logging reading time, students can enter pages read. This information will appear on reading log details and reports. However, our reward system and RR store are currently set up to use only minutes and books, not pages.

You can print off an introduction letter for parents, right from your Reading Reward interface. The letters will help you introduce the site to parents, and will also include each child’s username and password. This is how it works: 1) In the Reading Circle section of the site, click on Parent Introduction Letters on the left side of the page. 2) From the pull-down list, select the name of your group. 3) Click the link “Parent Introduction Letters – Accounts created” to generate a PDF document, which you can print and distribute.

We’ve made it easy for you to invite your students to sign up for Reading Rewards and join your group. In fact, you have two options: a. Create accounts for all your students. b. Have students sign up to Reading Rewards, then join your group. For detailed instructions, visit: <a href=”http://www.reading-rewards.com/teachers”>http://www.reading-rewards.com/teachers</a>

You have probably inadvertently added two different editions of the same book (with different ISBN numbers) to your library. To delete one them, click on the book cover to display the Book Details page, then the little trash can to delete the book. Note that if you have written any reviews about this book, they will be deleted as well.

It depends on how you set your group up. By default, groups are set up as private, secured groups. This means that only members can view group details, and new members need to know the code if they wish to join your group. If you create accounts for your students, they will not need to know the security code. However, if they will be signing up for accounts on their own, they will need to know the security code before being able to join your group, so make sure you give it to them! The security code is available only to the group administrator, by clicking on ‘Group Settings’. If you wish to make a group public, then you can always change the privacy setting on your ‘Group Settings’ page.

There are several ways of setting this up. You can enter your own email address for the student for validation, or you use the parent’s email address, but validate the entries if for some reason the parent cannot. To validate entries for a student, click on the ‘Validate Reading’ button from your group’s page. The teacher can validate any reading entries that have not yet been validated on this page. Please note that you can also delete reading log entries here.

By removing members from your group, you will not be affecting their account. They will retain their logs, badges, reviews, etc. and be able to enter RR with their regular credentials.

Yes. Just go into Reading Circle > Mange Groups and select your group. Once there, click on Settings. You will see a trash can icon that you can click to delete your group.

Group administrators can secure their groups with a code to make sure that only specific users are able to join the group. If you do not enter a security code for your group, it will be accessible to anyone who searches and finds it. If you would like to secure your group now, just click on the group name, then on the Settings tab. There, you will be able to specify a security code.

To change any details about your account, click on the ‘My Account’ link at the top right-hand corner of any Reading-Rewards.com page. Note: you must be logged in to perform this action.

Children ask their friends and family to sponsor their reading and to commit to paying a small amount for every RR Mile they accumulate. Children then log their reading on the site, and accumulate RR Miles. They can then print their reading logs or save them to their computer, show their sponsors how many RR Miles they have earned, and collect their donations. We have many schools using Reading Rewards for fundraising purposes, and who are very happy with the results. We have even received feedback from schools that kids who use the site for their fundraising raise more money than those who do not!

Absolutely! On your group settings page, there is a field that allows you to keep individual reader stats private. Look for the ‘Can kids see each other’s reading stats? field. If you set this to ‘No’, then kids can still share book reviews, but will not have access to each others reading minutes, pages read, or reading levels. A great way to implement our reading log with a bit less competition all around!

From Reading Circle, choose Manage Groups. Select your group, then the Settings tab. You will see the security code in the Security Code field.

Kids earn badges when they reach important reading milestones such as a specific number of minutes read, books read or books reviewed. They also earn different (random) badges by doing one of these things: 1. Finishing a book, 2. Reviewing a book, 3. Reaching a daily or weekly reading target set by their teacher. You can only earn one of each type per day (maximum 3 badges per day). See if you can complete any of the series!!

If you have joined Reading-Rewards as part of a group with your class, you can see what your classmates are reading by clicking on your group’s name from the ‘My Reading Circle –> My Groups’ page. You will then see a list of your classmates, as well as a picture of the book they are currently reading. Clicking on your classmate’s name will take you to their Reading Room, which will show you all the books they are reading (or have read), their reviews, and even wish list! This is a great way to get great book recommendations.

By reading! You will earn 1 RR Mile per minute of reading. You will also earn 10 RR Miles every time you finish a book, and another 10 RR Miles if you write a lengthy enough review.

To move readers to a different group, you have to remove them from one group and add them to the new one. You can remove them from the group on the Members tab of your group. By removing members from your group, you will not be affecting their account. They will retain their logs, badges, reviews, etc. and be able to enter RR with their regular credentials. To add members to a new group who are already members of Reading Rewards, just have them log in to their Reading Rewards account. Then under Reading Circle > My Groups, they’ll find and join your group using your group’s security code. They will need your group name (to find your group) and your group’s security code (to join it).

There are advantages to keeping your old group and just starting a new one for your new class: You retain the history of books read, rewards given… and you also don’t need to individually delete all your members.

Having said that, you absolutely can keep the same group. Just remove past group members from the group, and change the group’s Start and End dates in the Group’s Settings tab to reflect the new school year. Only reading logged during this period will appear in your group’s log.

Visit your RR Store to buy some rewards! You will find a Joke of the Day, a Riddle, and we sometimes run Raffles, too! You can buy all these with your RR Miles. Ask your parents or teachers to add rewards to your RR Store, too!

Teachers can add a reward to the group’s RR Store, and parents can add rewards to their children’s store, by signing up for a Parent account and creating a group for your family. Once they have done this, they can create rewards for you via their ‘Rewards –> Manage Rewards’ option. See this post about reading incentive ideas for some great suggestions!

The best thing for you to do is to log into your Administrator account, create a group for your family, and have your child join the group. As a member of your group, you and your child will be able to blog, see each other’s libraries, read each other’s reviews etc. It will also make it easy for you to set up customized reading rewards for your child, and validate his/her reading, if you choose to do so. Here are detailed instructions: 1. Under Reading Circle, choose Manage Groups, then click Create a New Group to create a group for your family. Take note of the group’s security code or choose a meaningful one for your family. 2. Your child can then log in to his/her account, click on Reading Circle > My Groups, find your group, then click Join Group. He/she will need your group security code. Alternative to step 2: You can add your child to your group, yourself. To do so, log in to your Administrator account, and visit Reading Circle > Manage Groups. Next to your group name, click Link to Reader. You will need your child’s security code which can be found by logging in to your child’s account and visiting My Account.

Students can change their avatars by clicking on the blank avatar they will get by default. It is a blue silhouette with a question mark. Once they have clicked, they will see an assortment of new avatars to choose from. They can choose a new one anytime!

Inside your group’s page, click the Group Members tab. Click on the Level image for any one of your members to display a page with all the levels. You can either Print or Export them to Excel by clicking on the appropriate link at the very bottom of the page.

Under Reading Circle, select Manage Groups. Select your group. On the Members tab of your group, click the Trash Can icon next to the member you want to remove from your group.

In your RR Store, if you put your mouse over the dimmed ‘buy’ button, hover text will appear to tell you why you cannot purchase a specific reward. It is possible that you don’t have enough RR Miles, have not read enough books, have already reached your purchase limit for the prize, or some other reason. The button’s hover text will tell you.

To read your messages, go to: Reading Circle > Messages.

If you hover over the badge, text will appear telling you how the badge was earned. You can earn up to 1 per day for reaching a daily reading target set by a parent or group, for finishing a book, or for reviewing a book. You will earn random badges for each of these, see if you can complete a set! You will also earn badges for reaching specific milestones: Minutes Read, Books Finished, Books Reviewed.

Technically, Reading Rewards can be used by children of all ages, and even adults, who sometimes choose to set an example for their kids. Our typical users generally fall between the ages of 6 and 14.

This means that your reading log has not been validated by your parents yet. Ask them to check their email address (SPAM folder, too!) for the validation email. In the email, there will be a link they should click, which will take them to a page where they can validate your entries. They should bookmark or retain this link for future use! If you cannot find the email, you can get a new one sent to you by clicking in the yellow section above your Reading Log.

Yes. You can delete your review by clicking Edit My Review, then the Trash Can icon.

Have students log in to their Reading Rewards account, then under Reading Circle > My Groups, find and join your group using your group’s security code.

They will need your group name (to find your group) and your group’s security code (to join it).

You can provide that information and more by sending them home with a Parent Introduction letter (“Student Signup” version), which you will find on the left of your Manage Groups or Manage Accounts screen.

Only validated minutes logged between the group’s start and end dates appear in the Group Members tab. Group Administrators can change the group’s start and end date through the Settings tab. Please note, however, that if an administrator visits a student’s Reading Room (by clicking on the button from the Members tab), then they will have access to ALL Reading Log entries entered by the student, regardless of date. However only those entered between the group start and end dates will count towards the group total.

Only reviews added between the group’s start and end dates appear in the Group Members tab. Group Administrators can change the group’s start and end date through the Settings tab.

Yes. The teacher or group administrator controls access to the group blog. If you wish to enable to disable blogging, simply access your group’s page, click on the Settings option, and change the setting for Blog Access. Click on ‘Save’ to save the changes.